Terms and Policies

Transparent guidelines for your Ethiopian adventure

Terms and Policies

Your guide to booking, payments, and our services

AFRICAN TREASURE Tours has a flexible payment policy that does not ask for the final 75% price of a tour to be paid until you have had a chance to meet us in Ethiopia.

About our Tours

Accommodations

The standard of lodges and hotels in Ethiopia varies tremendously. We use the best available whenever possible according to each client's budget. At times, some hotels may have sporadic power outages or a lack of running water. This is usually due to a problem with the local infrastructure beyond a hotel's control.

Transportation

We use modern 4WD vehicles and minibuses with experienced drivers. For domestic flights, we travel with Ethiopian Airlines, one of the best airlines in Africa.

Guides

English, French, German, Spanish and Italian speaking guides are available. If your language preference is not mentioned here, please let us know and we will do our best to accommodate you.

Private Tours

Unless a private tour is requested, other clients may join all or part of your tour. We keep our tours small, but if you have questions about the size of a specific tour, please ask us. Even if we are customizing a tour, if you want the tour to be private, please specify this during the planning stages.

Tour Schedule

Unless otherwise noted, each tour will begin the morning of the first day of the itinerary and end the evening of the final day of the itinerary. Tour prices generally do not include accommodations for the night following a tour's completion. However, accommodations can be arranged for an additional fee per client's request.

Prices Include

Accommodations

For duration of the tour

All Meals

Unless otherwise noted in itinerary

Entrance Fees

For all sites mentioned in itinerary

Guiding Services

Professional guide services

All Transfers

Hotel-airport transfers; international and domestic

Domestic Flights

All internal Ethiopian flights

Ground Transport

Including fuel and driver services

Taxes & Charges

All service charges and VAT

Prices Do Not Include

Any cost of a personal nature

Alcoholic drinks

Payment for taking photographs or recording videos

Tips for drivers, guides, etc.

Visa costs

Payment Policy

Initial Deposit

$100 per person due upon registration. This fee is applied towards tour cost.

Second Payment

25% of tour cost due six weeks prior to departure.

Final Payment

Remainder of tour cost due prior to first day of tour.

Under certain circumstances we are flexible with this policy; please contact us if you have questions.

Visa, Master Card, American Express, bank wire, and cash are accepted forms of payment.

Cancellation Policy

All Cancellations

Subject to a $100 cancellation fee

30+ Days Notice

100% refund, minus $100 cancellation fee

0-30 Days Notice

75% refund of total amount

Please notify us as soon as possible if you need to cancel or reschedule your tour.

Liability

Agent Responsibility

AFRICAN TREASURE Tours act only as agents of passengers in all matters relating to accommodation and transportation. AFRICAN TREASURE Tours shall not be liable for delays, loss, or damage arising from any cause and in any manner whatsoever in matters regarding accommodation and transportation.

Itinerary Changes

Although each tour itinerary is created in good faith, each is subject to change as it may be necessary or desirable to alter it. In such case, we will notify clients as soon as possible.

Visa & Passport Responsibility

It is the responsibility of all clients to make sure their visa and passport are up to date and valid. Nearly all nationalities must obtain a visa to enter Ethiopia but many can receive their visa upon arrival at Bole International Airport. Please contact AFRICAN TREASURE Tours or your closest Ethiopian Embassy for more information.

Have questions about our terms? We're here to help!

Terms and Policies